2024-03-15

  • Banking
  • Digital Banking
  • Technology

Banking Beyond The Banking Hall: A Review Of Digital Banking In Uganda

Article by Nasser Konde

Abstract

Technology advancement has greatly revolutionized the banking industry in Uganda. This has seen the adoption of digital banking by all financial institutions in the country in order to serve their customers better and to remain relevant in the sector. The COVID-19 pandemic saw a complete shift in the way financial institutions in Uganda offered banking services to customers with many merging and closing down the various bank branches across the country and concentrating their efforts on digital banking. This paper aims at providing an insight on the nature of digital banking, the legal principles that govern digital banking, the legal regime governing digital banking, the risks involved and how to mitigate them.

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